Michele Marshall

Creator of PURE Client Focus
I am a Customer Service Expert and Communication trainer. I serve businesses that are ready to equip their teams with the skillset to provide customers an exceptional experience.

My Books

Please check out my most recent books

1 Habit to Thrive in a Post – Covid World

After we pass through the devastation of the Covid Pandemic, the World will be a new place in many ways. To thrive in that new World will require forward-thinking and new Habits to put you back on track to a successful future. We reached out to 100 of our best-selling 1 Habit authors and asked them to envision what that World will look like and what Habits people can instill in themselves to not only survive but to thrive like never before. This book will open your mind and heart to ways to create stability and launch your life back onto the success path you are destined for. The best part -- it all happens just 1 Habit at a time.

 

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$9.95
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1 Habit For Entrepreneurial Success – International #1 Best Seller

What separates struggling small business owners from the powerfully rich? CEO's who seems to have everything working in their favor. They both embody Entrepreneurial Spirits, but one has superior HABITS. Little shifts from mindset to management skills can create stronger leadership, increased revenue, and ultimately serve a bigger impact.

To achieve unimaginable business success and financial wealth, you have to change your Habits to reach the upper echelons of Entrepreneurship.
You must develop a Positive Habitual Entrepreneur Mindset, a way of thinking that comes from learning the best Entrepreneurs' vital lessons.

1 Habit™ for Entrepreneurial Success brought together some of the greatest Entrepreneurial Minds on the Planet and asked them each two simple questions. What is the 1 Habit that has had the most significant impact on your life? What was the 1 un-Habit you needed to get rid of to clear your pathway to success? This book is the result, and the Magic is all you need is 1 Habit to change your life Forever!

 

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$9.69
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The 1 Habit Book Series is a essential addition to any library. The concept of having a comprehensive resource where you can glean advice from experts and experienced people in the field is amazing.

Healthy Habits makes every excuse obsolete.

Michele Marshall
As a customer care expert for over 25 years, Michele Marshall possesses a keen knowledge of the life-changing value of treating people with kindness and respect. Her unique style of customer care has allowed her to excel in the industry. With her expertise, she guides companies on how to increase their revenue by putting systems in place to provide exceptional customer service.